TANGO Member Showcase - February 2023

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Mercy Housing and Shelter Corporation

Mercy Housing and Shelter Corporation (Mercy) provides housing assistance and supportive services to persons who are homeless or at risk of becoming homeless in Greater Hartford and Middletown. Mercy works to empower its clients to become independent, so they may live and work with dignity and respect. Mercy seeks to end homelessness by advocating for changes in the social systems that perpetuate homelessness. Mercy welcomes and serves all in need, in the tradition of the Sisters of Mercy, who founded the organization in 1983.

Services We Provide

Programs at St. Elizabeth House, 118 Main Street, Hartford:

  • The Friendship Center is a soup kitchen and day shelter providing refuge from the weather and the dangers of life on the streets when most overnight shelters are closed.
  • The Women’s Program, a housing program for adult women in recovery from substance abuse; services include case management, housing and employment search and referrals for treatment.
  • Mercy House, a residential program for adults with HIV/AIDS, and co-occurring substance abuse and/or mental health conditions. Residents receive case management and access supports that allow them to obtain medical and behavioral health care.
  • Respite, a program for people being discharged from mental health, residential treatment facilities or otherwise homeless with mental health disabilities.
  • Veterans Program, service intensive transitional housing for homeless Veterans that assists them to achieve residential stability, increase their skill levels and/or income, and obtain greater self-determination.
  • Jump-Start to Jobs Program: employment resource and training center for residents of St. Elizabeth House
  • Additional Programs  (Located outside of St Elizabeth House)
  • Shelter Diversion (Greater Hartford and Middletown): Diversion programs connect individuals/families with services that help them preserve their current housing situation or assists them in finding housing outside of shelter while receiving services to stabilize their housing or help them move into permanent housing.
  • Rapid Re Housing (Greater Hartford) is designed to assist homeless or vulnerably housed households become housed as quickly as possible. The service includes three core components: 1) housing location, 2) financial assistance, and 3) case management.
  • Mercy Supporting Housing Services (Greater Hartford and Middletown): Permanent, Supportive Housing combines a rental subsidy and supportive services for individuals with very low incomes and disabilities (typically serious and persistent conditions including substance abuse, HIV/AIDS, behavioral health disorders and co-occurring disorders).
  • The Haven at Charter Oak provides 24-hour on-site staff support to young adults, ages 18-25, transitioning out of Department of Children and Family (DCF) services or other transitional living situations and referred by the Connecticut Department of Mental Health and Addiction Services’ Young Adult Services (YAS) Program.
  • The Residence at St. Mary Home (West Hartford) – supportive housing, case management services, 24-hour staff support and meals for 12 homeless adults with varying disabilities.
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Mercy Accomplishments

In the past year, Mercy provided services to over 2,100 individuals and families throughout Greater Hartford and Middletown.  A new building was purchased and renovated so that The Haven at Charter Oak could open and house up to 10 young adults, ages 18-25, transitioning from DCF care or other settings.  Mercy held multiple clothing, toiletry, and food giveaways to the community.  Diversion and outreach services expanded into Portland, expanding our impact within the Meriden-Middlesex-Wallingford Coordinated Access Network.  Signaling our commitment to continually improving services, encouraging feedback, and serving the community, Mercy achieved re-accreditation from The Commission on Accreditation of Rehabilitation Facilities (CARF). In addition to all of these accomplishments this past year, we continue to  serve those most in need with compassion, dignity, and respect.


TANGO’s Impact on Mercy

TANGO has provided Mercy with networking opportunities, access to discounted software, and has continued to be a clearinghouse of information and resources to nonprofits.  When you’re expected to provide more and more each year to meet community needs, it is important to have a central point where we can find supporters, volunteers, and community allies.

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Contact Us Today!

Mercy Housing and Shelter Corporation
Administrative Offices, 221 Main Street, 4th Floor,
Hartford, CT 06106
For more information visit our website at http://www.mercyhousingct.org

Membership is complimentary to all Nonprofit organizations thanks to the generosity of our corporate partners.

With over 1,600 nonprofit organizations throughout New England, TANGO has become a powerful community helping nonprofit organizations reach their mission.

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29 South Main Street, Suite 300
West Hartford, CT 06107


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